- General Information
This Cookie Policy explains how cookies and similar tracking technologies are used on this website operated by the companies of the Cooper Group (i.e. the companies held or controlled by more than 50% by Cooper Consumer Health SAS) (referred to as “the Group”, “we”, “us”, “our”).
Cookies are used to ensure the proper functioning and security of our websites, improve user experience, analyse traffic, and, where you consent, provide personalised content and advertising.
Where information collected through cookies qualifies as personal data, it is processed in accordance with our General Privacy Policy, which complements this Cookie Policy.
We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes. Any updates will be published on this page with a revised version date.
- What Are Cookies and Similar Technologies?
Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They allow a website to recognise your device and store certain information about your preferences or actions over time.
In addition to cookies, we may use similar technologies, such as:
- Pixels (or tracking pixels) – small images embedded in webpages or emails
- Tags and scripts – code elements used to load or manage third-party services
For simplicity, all these technologies are referred to as “cookies” in this Policy.
Cookies can be:
- Session cookies – deleted automatically when you close your browser
- Persistent cookies – stored on your device for a defined period or until you delete them
Cookies do not damage your device and do not contain viruses or malware.
- Why Do We Use Cookies?
We may use cookies for several purposes:
- To ensure the website functions correctly and securely
- To remember your preferences (such as language or cookie choices)
- To understand how visitors use our websites and improve performance
- To measure the effectiveness of our communications and campaigns
- To provide you, where you consent, with content and advertisements tailored to your interests
- Categories of Cookies We Use
- Strictly Necessary Cookies
These cookies are essential for the operation, security, and integrity of our websites. They enable core functions such as:
- Page navigation and access to secure areas
- Load balancing and technical performance
- Storing your privacy and cookie preferences
- Protecting against fraudulent or malicious activity
Without these cookies, the website cannot function properly.
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) in operating a secure, stable, and functional website.
- Analytics Cookies
Analytics cookies help us understand how visitors interact with our websites. They provide statistical information such as:
- Number of visitors and sessions
- Pages viewed and navigation paths
- Time spent on pages
- Device type, browser type, and general geographic region
This information is generally aggregated and used to improve website usability, performance, and content relevance.
Legal basis: Your consent (Art. 6(1)(a) GDPR)
Google Analytics
We use Google Analytics, a web analytics service provided by Google.
Google Analytics uses cookies to collect information about how visitors use our website. We have configured Google Analytics to support data protection by:
- Enabling IP anonymisation, meaning your IP address is shortened before storage within the EU/EEA
- Limiting data retention to a defined period
- Restricting data sharing settings where possible
The information generated by Google Analytics cookies may be transmitted to and stored by Google on servers outside the EEA. In such cases, we ensure appropriate safeguards are in place in accordance with applicable data protection laws (see our Privacy Policy section on international transfers).
You can withdraw your consent to analytics cookies at any time via our cookie settings tool.
You may also install a browser add-on provided by Google to prevent Google Analytics from collecting information about your visits.
Retention period: Data collected via Google Analytics is retained for up to 14 months.
- Advertising and Social Media Cookies
With your consent, we may use advertising and social media cookies to:
- Display advertisements that are more relevant to your interests
- Measure the performance of advertising campaigns
- Limit how often you see the same advertisement
- Build audiences for advertising on third-party platforms
These cookies are often placed by third-party advertising or social media partners.
Legal basis: Your consent (Art. 6(1)(a) GDPR)
Google Advertising Cookies
Google advertising cookies may be used to personalise advertising based on your browsing behaviour and to measure campaign effectiveness across websites and devices.
Meta (Facebook) Pixel
We may use the Meta Pixel provided by Meta Platforms Ireland Limited. The Meta Pixel helps us:
- Measure conversions and user actions on our website
- Optimise advertising campaigns
- Build custom audiences for future advertising
Information collected through these cookies may be combined with information from your use of other websites and services.
Data collected via these tools may be transferred outside the EEA. Where this occurs, appropriate safeguards are implemented as described in our Privacy Policy.
You can withdraw your consent to advertising and social media cookies at any time via our cookie settings.
- How Long Are Cookies Stored?
The duration for which a cookie remains on your device depends on whether it is a session or persistent cookie.
- Session cookies are deleted when you close your browser
- Persistent cookies remain stored until they expire or are deleted manually
Specific retention periods may vary depending on the provider and the purpose of the cookie. Where cookies involve personal data, retention is aligned with the principles described in the Data Retention section of our Privacy Policy.
- How Can You Manage or Withdraw Your Consent?
When you first visit our website, you are presented with a cookie banner allowing you to:
- Accept all cookies
- Refuse non-essential cookies
- Customise your preferences by category
You can change or withdraw your consent at any time via the cookie settings link available on our website.
You can also manage cookies through your browser settings. Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies from certain websites
- Block all cookies
Please note that disabling certain cookies may affect website functionality and your user experience.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
- International Data Transfers
Some third-party cookie providers (for example, analytics or advertising partners) may process data outside the European Economic Area (EEA).
Where such transfers occur, we ensure that appropriate safeguards are implemented, such as:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries benefiting from an adequacy decision
More information is available in the International Data Transfers section of our Privacy Policy.
- Your Data Protection Rights
Where cookies involve the processing of personal data, you have rights under data protection law, including the right to:
- Access your personal data
- Request rectification or erasure
- Restrict or object to certain processing
- Withdraw your consent at any time (for cookies based on consent)
- Lodge a complaint with a supervisory authority
For more information on your rights and how to exercise them, please refer to the Data Protection Rights section of our Privacy Policy.
- Contact Us
If you have any questions about this Cookie Policy or our use of cookies, you may contact us at: privacy@cooperconsumerhealth.com